Shifting to WFH Company Culture

The big swing to fully remote

It's interesting now reflecting back on it, considering the world at a rapid pace fully adopted being remote (pretty much instantaneously when the world shut down), new technology platforms, acceptance, and juggling of the family (kids, pets, and friends) being in the background as we all figured out WFH without any other alternatives. It suddenly became acceptable at work to meet clients and teammates, kids and pets via Zoom. There was something special about that event that never before would have been socially accepted or welcomed. We fully embraced it.

For us, this shift was one of the best things that happened to our business and triggered a massive shift in thinking about truly staying connected. During this period we also began hiring across the country. Our company culture became more intentionally connected regardless of the fact that we were all geographically farther apart. 

New challenges become culture opportunities

Working from home, being under different stress and new challenges (like my 2-year-old joining my calls with a loud toy chainsaw) all helped us focus on what mattered most- PEOPLE. It cut through the noise (pun intended). We’ve built a silly culture and are sharing some of the ways we have motivated and cared for each other in our WFH culture. We understand it's not about one big thing but the accumulation of all the little things.:

1. Morning shout outs in huddle for moments of gratitude
2. Post client "job well done" feedback in our group chat to remind us all that what we do impacts others
3. Checking back if someone was upset or had something personal going on to make sure they are ok and if there is anything we can do
4. Daily 5 mins of team meditation at the start of the day for whoever wants to join
   • Peloton the app, through many health insurances, is free for one year
5. Realizing life happens and sometimes during the day there are unforeseen events so we offer flex time to make up the hours later
6. Friday happy hour with games and hard-hitting questions on if a hot dog is a sandwich. Some other team favorites:
   1. Table Topics
   2. Pictionary using the Zoom whiteboard (my personal favorite)
   3. Brackets: for an ultimate superhero, most delicious sandwich, sweetest ice cream
   4. Heads up app
   5. Scattergories
   6. Dungeons and Dragons
7. Zoom show and tell
   1. A sentimental item in your house
   2. Your pet
   3. Childhood picture
   4. Vision board
8. Holiday pizza parties where pizza is shipped to the team so we still can eat and celebrate together
9. High five board that teammates nominate each other all month long and then draw a winner and a prize (we also get a custom serenade performance from a super talented teammate!)
10. Starbucks gift cards to catch up with a friend over Zoom coffee
11. Send a virtual card and gift card of your choice
12. GIFs in the team chat with inside jokes
13. Sending flowers with DoorDash
14. Edible arrangements for a multitude of events
15. When someone close passes away send a tree or bush in memory of their loved one
16. Inviting teammate’s kids to sing and play their instruments for the team during happy hour
17. Saying good morning and good night when we leave 
18. Popping in to have an impromptu video hello, just to see how someone's weekend was
19. Making card slideshow decks to show a teammate how much impact they have
20. New puppy care packages
21. Company giving to charities that have special meaning to our teammates
22. Snail mailing a handwritten note
23. Welcome to the team care packages
24. Surprises for teammates kids during COVID
25. Mailing everyone toilet paper during the shortage
26. Sponsor a teammate’s kid’s sports team
27. Sharing pictures of what's happening in your personal life (gardens, new recipes, kids' stories)
28. Quarterly/ Annual company presentations and direction for transparency 
29. 1-1 meet and greet Zoom lunches for new team members
30. Survey on height and guessing on who is who (along with graphs and charts) and other silly things since much of our team has never met in person
31. Honey roasts
32. Book club to continue to educate as a team with weekly discussions
33. Personality tests (including unconventional and traditional)
    1. Meyers Briggs
    2. Dungeons and Dragons "who would your character be"
34. Google hangout for those that want to work alongside each other during the day